Returns & Exchanges
At Aqueria, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day window for returns and exchanges on most items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact for a full refund eligibility.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality team inspects your return, we will process your refund or store credit within 5-7 business days.